Privacy Policy

INTRODUCTION

Please read this Privacy Policy carefully before using the Twigs and Tansy (“Twigs and Tansy,” ” “we,” “us,” or “our”) website (“this website,” “site”). This privacy policy (Privacy Policy”) is created to protect the information you provide to us. This Privacy Policy relates to the information collection and use practices of Twigs and Tansy in connection with our website at www.twigsandtansy.com (the “Site”), and the Service. By visiting our Site and/or using our Service, you are agreeing to the terms of this Privacy Policy and the Terms of Use.

SECTION 1 – WHAT WE DO WITH YOUR INFORMATION

When you purchase items from our store, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol With your permission, we may send you emails about our store, promotions, products and other news and updates via email marketing. We maintain your Order Information for our records unless you ask for this information to be deleted.

SECTION 2 – WHAT WE COLLECT

“Personal Information” refers to order and device information. When you visit the Site, we collect information about your device, web browser, IP address, time zone, and cookies; automatically collected information is termed “Device Information” – individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. Device Information is collected via cookies, log files, tags, pixels and web beacons.

SECTION 3 – CONSENT

When you provide us with personal information anywhere on the Site, you consent to our collecting it and using it for the purpose identified on the Site. You may withdraw your consent at anytime by contacting us at hello@twigsandtansy.com or mailing us at 1098 Foster City Blvd Ste 204, Foster City, CA, 94404. We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 – HOW WE USE YOUR PERSONAL INFORMATION

We use Order information to fulfill, process and ship your order. We also use this information to screen orders for fraud, communicate with you and advertising. The Device Information is used to screen for risks and fraud (your IP address) and to optimize our Site.

SECTION 5 – WOOCOMERCE

Our store is hosted on WooCommerce. They provide us with the online e-commerce platform.

Your data is stored through the WooCommerce data storage and databases.

We accept payments through a gateway like Stripe or PayPal. Some of your data will be passed to the respective third party, including information required to process or support the payment, such as the purchase total and your customer’s billing information

SECTION 6 – THIRD-PARTY SERVICES

The third-party providers we use will collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. Some third party providers have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

We recommend that you read their privacy policies. Certain providers may be located in a different jurisdiction than either you or us. Thus, your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. Once you leave our Site or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

SECTION 7 – SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties as described above. We recommend you read how WooCommerce and Google Analytics use your information.

You can read the WooCommerce policies here: https://docs.woocommerce.com/document/marketplace-privacy/ You can read Google Analytics policies here: https://www.google.com/intl/en/policies/privacy/.  You can opt out of Good Analytics here: https://tools.google.com/dlpage/gaoptout. We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites.

SECTION 8 – SECURITY

Even though no method of transmission over the Internet 100% secure, we follow PCI-DSS requirements and implement generally accepted industry standards. To protect your personal information, we take precautions and follow industry best practices. When you provide us with your credit card information, the information is encrypted. We do not alter our Site’s data collection when we see a Do Not Track signal from your browser.

SECTION 9 – COOKIES

Here is a list of cookies that we use. You may opt-out.

woocommerce_cart_hash – session – Helps WooCommerce determine when cart contents/data changes.

woocommerce_items_in_cart – session – Helps WooCommerce determine when cart contents/data changes.

wp_woocommerce_session_ – 2 days – Contains a unique code for each customer so that it knows where to find the cart data in the database for each customer.

woocommerce_recently_viewed – session – Powers the Recent Viewed Products widget.

store_notice[notice id] – session – Allows you to to dismiss the Store Notice.

SECTION 10 – AGE OF CONSENT

You represent that you are at least the age of majority in your state of residence. Or you represent you are the age of majority in your state of residence and you have given us your consent to allow any of your minor dependents to use this Site. We do not knowingly collect Personal Information from children under the age of 13.  If you are under 13, do not give us any Personal Information. If you believe that a child under the age of 13 has provided Personal Information to us, please contact us so we can attempt to delete that information from our databases.

SECTION 11 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time. If our store is acquired or merges with another company, your information may be transferred to the new owners.

SECTION 12 – QUESTIONS AND CONTACT INFORMATION

If you would like to amend your personal information that we have, want more information about our privacy policy and practices or for general inquiries, please email us at hello@twigsandtansy.com or by mail at 1098 Foster City Blvd Ste 204, Foster City, CA, 94404.

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